Loyal customer for over 30 years--quality over cheapness.

"I have been purchasing bikes from here since the late '80s when I started 'truly' riding and have never purchased a bicycle from anywhere else. I read the reviews and some say they are 'expensive'....well cycling is not cheap unless you go to Wally World. My lowest cost bike was about $400 and my most expensive is about $15,000. If they don't have your size, color, model in stock, THEY WILL ORDER IT as they did with my $15k bike. I've been to shops around the world and the old saying "you get what you pay for" holds true. If you head is only worth $10, buy a $10 helmet. Good Helmets start at $45 and go up to $240. I won't even think about putting a $10 helmet on my 11 year old daughter..... That's just crazy ! Service: I recently went to a shop in Bel Air MD and the mechanic answered a simple question wrong and out the door I ran. The Bike Line was able to fix an old internal 3-speed hub with over 87 splines that were not numbered and had to be installed in a specific order... Find another shop that can do that ! Do you want a high school kid with an adjustable wrench and screwdriver assembling and working on your bike? You could screw it up at home just as good as that kid at Wally World can. When I need something fixed, I trust the Bike Line to fix my mistakes and have always had it come back PERFECT." Shawn R.   Via Google Review


This is the core of business, in this case the core of a bicycle shop.....Knowledge and the art of I have walked in your shoes before....WALK THE TALK.....The reviewer states that you can buy cheap or you can buy quality, that is the name of the game....I work in a business that requires me to walk 10-15 miles a day and I have invested in a pair of Clark shoes that run around $175 dollars, and I also have New Balance gym shoes when a suit and tie is not required and those ran me $165----I have been satisfied for years on there quality. Other employees get new shoes every other month for $65 dollars thinking they are saving money--well I am no math wiz but 50x6 ='s $300 dollars they are dropping.........Crazy just buy the best and not replace in a while, that is money saved. 

I am a raving fan on bike shops, a small niche business that runs on the knack of good wholesome customer service.....Yes some equipment is expensive, but not all is. A bike helmet is the most important item to have and YES it will run you a few bucks, but if it saves you from a cracked skull---money well spent.

Bike shops carry the top notch frames, tires, derailleurs, tubes, brakes, brands and so forth....but they carry them for a reason.....If you ride one time a year, go cheap! But if you ride two times a week go with quality. The bike will last and last, plus you gain a few new friends at the bike shop which is tied to the local community which creates more than a new bike it creates a bond..