Saying hello as we all know is a great way to start off a conversation when striking one up.
But, thank you is the best way to wrap things up--a sentence completer.
But when is thank you, more of a hello?
The idea is once you say thanks to a customer and they are in the data base, follow up with a thank you card to the customer--a little touch of elegance can go a long way in separating your business from others...
What about a birthday card, Christmas card, anniversary card, deal closure card or anything that reflects your appreciation and acknowledgement of being more than a store and a customer relationship.
Give it a bonding moment--up the ante a bit, be creative.....But a simple thank you to customer can goooooooooooooooo a long way!
My daughter will send out a thank you card to the bicycle shop---not because she has too, but because she wants them to know she has an agape relationship with them.......She loves her new bike! Plus it is covered in mud, a sure sign of enjoyment.
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