"This bike shop is by far the most customer service oriented I have been in. I travel through out and have been in the customer service industry for many years and it is WONDERFUL to finally experience passion driven service. I do not know who leads the quality service team but keep up the amazing work!"
Above is an actual review of a bicycle shop.
What are people saying about your business? Are they spreading the word that you are passionate about providing a service to others?
Reviews explain a ton about what patrons experience within a business and this one above is what shops, stores and managers love to receive. Positive and to the point of what there vision was and still is from the beginning to the current--good old fashion customer service.
Oriented drives home the point--they are in the people business, they love what they do and that theme travels like electricity from one person to another.
People are watching, people influence, people talk and share and foremost people love to be evangelists of a buying experience and will share with others through email, Facebook, Twitter. But the big hit is when they TALK about it with there friends and friends become customers. Bingo--win, win.......
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