Culture and customer service

We live in a world of what is in it for "me." Customer service is world of you, and when you set the tone of others first, me second you will create a meaningful culture with employees and patrons. Show me a employee you puts customers first and I will show a manager/organization who put employees first.

Bicycle shops have been around for over 100 years, bicycles have been around for hundreds since the beginning. Bicycles and shops resonate a culture of passion and excitement in ones business. Bikes are booming; knowledge, community and bond thrive in this niche market.

I love going to my local shop, I can feel and see first hand at the art of putting customers first, their culture is rich.