Ethos of a bicycle shop

"The guy (possibly the owner?) in the shop was very nice and seemed very eager to help as customers came in.  He seemed to know what he was talking about."

Above is an actual review on a bike shop-the review was placed in LOVED IT catagory. 

Writing a review takes time and effort, so for one to take the time; sets the bike shops customer service ethos high on the shelf. Every customer is different in the cycling world, however standards for patrons never should change. A carbon fiber frame is as important as a horn to a mom.