"This place is great, the staff is super nice and helpful and they have great prices. Great local bike shop; lots of bikes, parts, and accessories for good prices. Definitely recommended."
Now that is a review! Above is an actual review of a bicycle shop, a business and a connection worth talking about.
Bicycle shops are thriving in the world--why? Connecting with customers is a business with many moving parts--no pun intended; but anyone can ride a bike. Kids, grandparents, mom, dad, aunt, teacher, doctor, mayor, author, scientist, TT rider, triathlete, BMX--the umbrella is HUGE.
Customers are all wired differently; needs, wants all spread out all over the place.
Customer service is one thing and one thing only---putting others first, business second. When received well, customers will share--they will talk about it, they become loyal, they become part of the bond, and that is the reward to a business, above review is the ideal candidate.
WOW! They recommend your establishment.............who is next through the door?
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