Bike Shops---small business delivering HUGE customer experiences.

Small business do deliver epic customer service.

In this case a small, tiny, little bike shop did it so well that I the customer had to write a book; a business book about the service they provided me--and still do, to this day.

But it is not only my local bicycle shop--picture of me in the middle with the owner and GM of my shop above....But the thousands, upon thousands of bike shops that are offering superior service to the local community and local customers.

Here is an article that was written today about my local shop and how they deliver every single time I go there.

http://currentincarmel.com/bike-shop-service-aids-authors-trip