Saturday, December 13, 2014

Bicycle shops -- the art and craft of putting customers first.



Here we are just 12 days till the big jolly man comes down the chimney..

But I want to talk about the traditional gifts, the gifts that have been placed under the tree for years, centuries even. 

The one gift that seems to test father time is a present of 2 wheels.

I have been raving and ranting on for years about the importance of giving the gift they will use over and over--not until they are bored.

A bicycle is that gift, we are living in  society that is boooooooming in the cycling scene--not just the road bike or cycle cross, but mountain biking is back and in full force.  Commuting  to work is in, riding to the bus stop; loading the bike on the front rack and riding to work is fun and easy --plus it saves on gas.

I thoroughly enjoy my local bicycle shop--above is a simple picture describing the image that takes place--putting customers first.

Here they are around back giving the customer their knowledge, their passion and not afraid or shy of taking care of the customer after the sale has been rang up.

So with Christmas here in a few--stop buy your local bicycle shop.

Visit them and see and feel the zest......

No comments:

Post a Comment